Moving into a new home can be stressful, and setting up new utilities, including reliable Internet, can be time-consuming. Taylor Wimpey recognised the need to provide new homeowners with a seamless and hassle-free Internet connectivity experience from the moment they move in.
UK Connect's Homeowner Broadband solution, powered by a portable Mi-Fi device, revolutionised Taylor Wimpey's approach to connectivity for their new homeowners. The Mi-Fi device offers a hassle-free experience, allowing homeowners to pre-order in advance and enjoy instant connectivity upon arrival. It's simple to set up and use, requiring no complex installations or waiting for fixed lines.
The device comes pre-loaded with data, eliminating the need for additional setup or waiting periods. Homeowners can connect multiple devices simultaneously, enabling seamless communication and uninterrupted online activities for the whole family. It also came in a branded giftbox, giving new homeowners a seamless experience, With Taylor Wimpey adding their own branding to the box for that extra special touch.
Taylor Wimpey's implementation of the Mi-Fi Homeowner Broadband solution has transformed the homeowners' experience. With instant connectivity and the ability to connect multiple devices right away, customers enjoy the convenience of being online from day one. The pre-loaded data ensures uninterrupted internet access, promoting increased customer satisfaction and positively impacting Taylor Wimpey's NHBC and HBF scores.
Due to its resounding success, Taylor Wimpey now places orders for all regions and sites on a quarterly basis with UK Connect, ensuring seamless connectivity and personalised delight on move-in day.