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UK Connect
Case study

Taylor Wimpey enabling instant Connectivity with Homeowner Broadband

Instant Internet from day one for enhanced homeownership experience


Moving into a new home can be stressful, and setting up new utilities, including reliable Internet, can be time-consuming. Taylor Wimpey recognised the need to provide new homeowners with a seamless and hassle-free Internet connectivity experience from the moment they move in.


Hassle-free Connectivity with portable Mi-Fi device

UK Connect's Homeowner Broadband solution, powered by a portable Mi-Fi device, revolutionised Taylor Wimpey's approach to connectivity for their new homeowners. The Mi-Fi device offers a hassle-free experience, allowing homeowners to pre-order in advance and enjoy instant connectivity upon arrival. It's simple to set up and use, requiring no complex installations or waiting for fixed lines.

Instant Connectivity

The device comes pre-loaded with data, eliminating the need for additional setup or waiting periods. Homeowners can connect multiple devices simultaneously, enabling seamless communication and uninterrupted online activities for the whole family. It also came in a branded giftbox, giving new homeowners a seamless experience, With Taylor Wimpey adding their own branding to the box for that extra special touch.

Positive impact on NHBC and HBF scores

Taylor Wimpey's implementation of the Mi-Fi Homeowner Broadband solution has transformed the homeowners' experience. With instant connectivity and the ability to connect multiple devices right away, customers enjoy the convenience of being online from day one. The pre-loaded data ensures uninterrupted internet access, promoting increased customer satisfaction and positively impacting Taylor Wimpey's NHBC and HBF scores.

Quarterly orders

Due to its resounding success, Taylor Wimpey now places orders for all regions and sites on a quarterly basis with UK Connect, ensuring seamless connectivity and personalised delight on move-in day.

Maximum concurrent devices connected
Maximum download speed
Maximum upload speed
Wi-Fi range
2.4GHz & 5GHz Wi-Fi frequency bands
Micro USB charging port
Nano SIM slot
2150mAh battery, up to 6 hours

About Taylor Wimpey

Taylor Wimpey is a renowned residential developer with a strong presence across the UK. With operations spanning 23 regions and 400+ live sites, Taylor Wimpey is committed to building exceptional homes and creating vibrant communities.
"UK Connect's customer-focused team delivers professional, knowledgeable, and friendly service every time for our hassle-free Homeowner Broadband solution."

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