A new look and website.
Read more here.
UK Connect

Terms & Conditions

By using this website, you agree to the processing described herein and warrant the accuracy and currency of all data provided by you. It is your responsibility to maintain and promptly update your account information. These Terms & Conditions apply to the use of this website and your agreement to be bound by them is implied by accessing this website and/or placing an order. If you do not agree to these Terms & Conditions, you may not use or access this website.

If you have any questions regarding these Terms & Conditions before placing an order, please contact our Customer Services team via email at customerservice@ukconnect.com or call us on 0333 900 9860, Monday to Friday, 9am to 5pm. Calls to Customer Services are charged at the local rate (BT users only, other network charges may vary), and inbound and outbound calls may be recorded for quality monitoring and training purposes.


  • Conditions: Refers to these terms and conditions and any special conditions.
  • Product: Represents a product displayed on the website.
  • Product Description: Refers to the section of the website where specific terms and conditions for each product are provided.
  • Special Conditions: Denotes the terms and conditions specified in the product description.
  • Users: Represents the collective users of the website.
  • Personal Information: Encompasses the details provided by you during registration.
  • We/Us: Refers to UK Connect.
  • Website: Denotes the website located at ukconnect.com or any subsequent URL that may replace it.
  • Cookies: Represents small text files placed by our website on your computer's hard drive to store information about your shopping session and identify your computer.
  • United Kingdom: Represents England, Wales, Scotland, Northern Ireland, and the Channel Islands.
  • You: Denotes a user of this website.


You are granted access to this website in accordance with these Conditions. All orders placed by you must strictly adhere to these Conditions.


You warrant that the personal information provided during customer registration is true, accurate, current, and complete. You agree to immediately notify us of any changes to your personal information. Impersonating others or using a false or unauthorised name is strictly prohibited.


You fully agree to indemnify and hold us, along with our officers, directors, employees, agents, and suppliers, harmless from any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from any breach of these conditions by you or any other liabilities resulting from your use of this website or the use of your shopping account and/or personal information by any other person.

Our Rights

We reserve the right to modify or withdraw this website (or any part thereof) with or without notice. You acknowledge that we shall not be liable to you or any third party for any modification or withdrawal of the website. We also reserve the right to change these conditions from time to time, and your continued use of the website implies your acceptance of such changes. It is your responsibility to regularly check for any changes to the conditions. If you do not agree with any changes, you must immediately stop using the website.

Third Party Links

We may provide links to other websites or resources for your access and convenience. You acknowledge and agree that we are not responsible for the availability, privacy practices, content, or use of such external sites or resources. Any damage, loss, or offense caused or alleged to be caused by the use of or reliance on any advertising, content, products, goods, or services available on external websites or resources is not our responsibility.

Information Sharing with Partners

To fulfill orders and provide seamless access to their systems, we may transfer or disclose your personal information to our partner companies. Any data shared will be governed by a data-sharing agreement with the third party. You will have the option to opt-in to communications from the third party that are not part of the service provided to you on behalf of your employer.


When you browse our website, we offer personalised recommendations to enhance your shopping experience. These recommendations are based on factors such as your past orders, top products, ratings, and recently viewed products. We analyse your interests and buying habits, comparing them with those of other customers, to show you relevant products. Please note that your recommendations may change as you navigate the site and make new orders. We take reasonable care to ensure that our recommendations align with your preferences as a customer on ukconnect.com. The details of recommended products, including price, are accurate at the time of recommendation but are subject to change without notice.

How to contact UK Connect

Contact us

Ready to explore our range of solutions? Contact us now.

0333 900 9860


Available 24/7, we're here to assist you whenever you need us.

0333 121 0464

Popular FAQs

Haven't found what you're looking for? Browse our FAQs for answers.

Read more
Awards & Accreditations