UK Connect appoints Ross Spence as Head of Technical Operations as rapid growth continues

UK Connect, one of the UK’s fastest-growing technology partners to the construction and defence industries, has appointed Ross Spence as its Head of Technical Operations, to lead its Field Service, Network Operations and Service Delivery teams.

Established as a startup almost 14 years ago, UK Connect has grown to become the UK’s leading provider of advanced connectivity solutions to the construction and defence industries. Its technology underpins national infrastructure and is used by some of the biggest organisations in the country, including the Ministry of Defence, Vistry Group, Cala Homes and Taylor Wimpey.

As the business grows there is increasing demand for UK Connect’s expertise and solutions. In his new role, Ross will be responsible for working closely with UK Connect’s growing customer base to design, deploy and maintain their connectivity, IoT networks and managed IT solutions.

Ross Spence, Head of Technical Operations at UK Connect, said: “I’m excited to take on this new role and continue my journey with UK Connect. I’m lucky enough to work with an extremely talented team and am proud of what we’ve achieved to this point but also believe there is much more to come. Over the past three years, I’ve gained a deep understanding of our customers’ wants and needs. I look forward to continuing this collaboration to support them and UK Connect going forward.”

Having first joined UK Connect as a Pre-Sales Network Engineer in 2023, Ross spent 12-months offering technical support to the commercial team before being promoted to Solutions Manager, where he was responsible for the team designing and deploying custom networks from concept to implementation.

Joe Budnar-Hunt, CEO at UK Connect, said: “Ross’ promotion reflects the support, collaboration and shared ambition that define our culture. His knowledge of our products and customer-base is invaluable and it’s great to see how far he has progressed during his time with the business. I’m excited to work with him and the rest of the team to continue building on recent momentum, take on new challenges and help drive the next phase of UK Connect’s growth.”

UK Connect prides itself on delivering an outstanding workplace culture and employee experience and was awarded Great Place to Work certification for the fifth consecutive year in 2025. The organisation also recently achieved a ‘world-class’ Net Promoter Score (NPS) of 84, reflecting the high level of service experienced by its customers.