About
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FAQs

Discover answers to your questions and let us handle your connectivity and IoT needs with expertise and efficiency

General FAQs

What are your contract terms?

We provide flexible contracts, providing both short and long contracts to accommodate your requirements and procedures

Can UK Connect provide solutions for remote or hard-to-reach locations?

Yes, we specialise in delivering robust connectivity solutions for remote and challenging locations. Our offerings, such as Satellite Communications and Wireless Bridging, ensure that you have reliable Internet access and communication capabilities no matter where your operations are located.

What makes UK Connect different from other connectivity providers?

UK Connect stands out due to our comprehensive, end-to-end connectivity and IoT solutions, industry-leading technology partnerships, and a commitment to 24/7 UK-based support. Our experience and expertise allow us to deliver reliable, scalable, and innovative solutions tailored to the unique needs of various industries.

How do I get started with UK Connect’s services?

To get started with UK Connect, simply contact our sales team through our website or call our customer service line. We will discuss your specific needs and provide tailored solutions to ensure your business stays connected and operational.

What industries does UK Connect serve?

We serve a diverse range of industries, including construction, defence, hospitality, government, and more. Our solutions are designed to meet the unique connectivity needs of various sectors, ensuring reliable and robust communication and data transfer in even the most challenging environments.

How can I get support for my connectivity and/or IoT issues?

We offer 24/7 UK-based support through our dedicated helpdesk and Network Operations Centre (NOC). Whether you need immediate assistance with hardware or software faults, proactive network monitoring, or onsite engineering services, our team is ready to help you maintain seamless connectivity.

What services does UK Connect offer?

UK Connect provides a comprehensive range of connectivity and IoT solutions including 5G Fixed Wireless Access, Satellite Communications, Private Cellular Networks, In-Building Mobile Coverage, Wi-Fi, and Wireless Bridging. Additionally, we offer IoT solutions and expert consultancy services to design, implement, and verify connectivity and IoT projects.

Contact us

Ready to explore our range of solutions? Contact us now.

0333 900 9860
info@ukconnect.com

Support

Available 24/7, we're here to assist you whenever you need us.

0333 121 0464
support@ukconnect.com

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